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How soju808 Handles Your Personal Data

At soju808, we take the privacy of every account holder seriously — your personal data belongs to you, and we are clear about how we collect, use and…

Data Collected With Your ConsentSecure Account StorageTouch 'n Go & GrabPay Transaction PrivacyYour Right to Access or DeleteMalaysian Law Compliance

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What Data We Collect and Why

soju808 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with soju808, we collect your name, email address, contact number and payment details necessary to process deposits and withdrawals through Touch 'n Go, GrabPay, Boost dan FPX. We also gather device and session data to keep your account secure and functioning

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correctly. This data is processed solely to deliver our service to you in Malaysia, where local law permits its operation. We do not sell your personal information to third parties. Data shared during payment transactions — whether via Touch 'n Go, GrabPay, Boost dan FPX —
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is handled under each provider's own security standards in addition to ours. You are entitled to know precisely what we hold about you at any time.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you have questions about how your data is stored or want to make a request regarding your personal information, our team in Kuala Lumpur is…

HOW WE PROTECT YOU

Six Ways We Safeguard Your Data

Every privacy measure we apply is designed to be verifiable and specific — not a vague promise.

Encrypted Data Storage

All personal data stored on our servers is protected using industry-standard encryption. Your account credentials, payment references and session history are held in secured environments with restricted internal access controls.

Cookie Transparency

We use cookies to remember your login session and personalise your account view. You can manage or disable non-essential cookies at any time through the cookie settings panel within your account preferences.

Payment Data Handling

Transaction records linked to Touch 'n Go, GrabPay, Boost dan FPX are retained only for as long as required to reconcile your account and meet any applicable local regulatory retention periods. They are not used for marketing.

Data Retention Limits

We keep your personal data only for as long as your account remains active or as required by applicable Malaysian law. Once a retention period expires, data is securely deleted or anonymised in our systems.

Your Right to Request Access

You may request a copy of all personal data we hold about you at any time. Submit your request via live chat or email and we will compile and deliver your data within the timeframe required under applicable local law.

Third-Party Data Sharing

We share your data only with payment processors and identity-verification services necessary to operate your account. We do not share, sell or lease your personal information to unrelated third parties for any commercial purpose.

Your Privacy Policy Questions, Answered

We have put together the questions our account holders ask most often about privacy, data access and how their information is used within soju808. If your question is not covered here, contact our support team directly for a specific response.

We collect your name, email address, contact number and any payment details you provide. Device and login session data is also recorded to keep your account secure and to detect unauthorised access attempts on your profile.

We share data only with payment processors like Touch 'n Go, GrabPay, Boost dan FPX and any identity-verification service needed to operate your account. No personal data is sold or passed to unrelated third parties for marketing or commercial use.

Retained data periods are determined by applicable Malaysian law and any financial record-keeping obligations. Once those periods expire, your personal data is securely deleted or anonymised so it can no longer be linked to you personally.

Yes. Submit a data-access request through live chat or email at any time. We compile and deliver your data within the period specified under applicable local law, and we confirm receipt of your request when we receive it.

Contact our support team via live chat or email with your account details and the specific correction or deletion you need. We process all such requests in line with local law and send you written confirmation once the change is completed.

We use essential cookies to maintain your login session and account preferences. Non-essential cookies, used to understand how you navigate our platform, can be disabled through your account cookie settings panel at any time without affecting core account functions.

Yes. Payment transaction data processed via Touch 'n Go, GrabPay, Boost dan FPX is protected under both their own security frameworks and ours. We retain transaction references only as long as needed for account reconciliation and applicable local compliance periods.

How soju808 Handles Your Personal Data

Contact Us About Your Privacy

Six Ways We Safeguard Your Data

Encrypted Data Storage

Cookie Transparency

Payment Data Handling

Data Retention Limits

Your Right to Request Access

Third-Party Data Sharing

Your Privacy Policy Questions, Answered

01 What personal data does soju808 collect when I open an account?

02 Does soju808 share my personal data with outside companies?

03 How long does soju808 keep my account data after I close my account?

04 Can I request a copy of the personal data soju808 holds about me?

05 How do I ask soju808 to delete or correct my personal data?

06 How does soju808 use cookies on its platform?

07 Is my payment information kept private when I use Touch 'n Go or GrabPay?

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