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Terms That Govern Your soju808 Account

These terms and conditions form the binding agreement between you and soju808 the moment you open an account on soju808.my.

Account EligibilityWithdrawal RulesTermination RightsPrivacy & DataDispute Process
soju808 Terms That Govern Your soju808 Account
CONTACT TERMS TEAM

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been affected by a decision that contradicts our stated policy, our…

Live Chat Start a live chat session directly on soju808.my to raise a terms-related query.
Email Support Send a detailed written query to our support address for matters that require document…
Telegram Reach our support team on Telegram for faster follow-up on ongoing terms disputes or…
HOW WE HANDLE COMPLIANCE

Six Ways soju808 Upholds These Terms

Maintaining a consistent and transparent account environment matters to us. Below are the specific practices we follow to make sure these terms are applied fairly, your data is handled with care, and…

Data Retention

We retain your account data for the period required under applicable Malaysian regulation. After that window closes, personal records are anonymised unless a dispute or legal obligation requires longer retention.

Cookie Policy

soju808.my uses session and analytics cookies to keep your account active and measure page performance. You can manage cookie preferences through your browser settings at any time without losing your account access.

Account Security

Every account is protected by encrypted login and optional two-step verification. We do not store raw card or e-wallet credentials — Touch 'n Go, GrabPay and Boost transactions are tokenised at the payment gateway level.

Change Notifications

When we revise these terms, we post the updated version on soju808.my and, where possible, notify you by email. The revision date on this page always reflects the most recent update.

Dispute Resolution

Disputes arising from these terms are handled first through our internal review process. If a resolution is not reached within 14 days, you may pursue the matter through the relevant authority where local law permits.

Requesting Changes

To request correction or deletion of your personal data held by soju808, contact us by email with your account ID and the specific change you are requesting. We aim to confirm receipt within 48 hours.

Common Questions About Our Terms

The questions below cover the clauses that come up most often when accounts are reviewed, suspended or closed. If your situation is not addressed here, contact us directly through live chat or email so we can apply the relevant clause to your case.

These terms apply to any person who opens an account on soju808.my and is located in a region where access is permitted under local law. By completing registration, you confirm you have read and agree to every clause stated here.

We may revise these terms at any time. Where feasible, we notify account holders by email before changes take effect. Continuing to use soju808.my after a revision constitutes acceptance of the updated terms in full.

A breach may result in account suspension or permanent closure depending on severity. Any balance subject to an active dispute will be held pending investigation. We will notify you of the outcome through your registered contact details.

Withdrawals via Touch 'n Go, GrabPay, Boost dan FPX are subject to both soju808 withdrawal terms and the relevant payment provider's own policies. Verification of your identity may be required before a withdrawal is processed.

Send a written request to our support email with your account ID and a description of the data you want. We aim to provide a summary or export within 14 working days, in line with applicable data protection obligations.

Access to soju808 depends on local law and is available where local law permits. Any legal matter arising from these terms will be handled in accordance with the applicable legal framework in the jurisdiction where access is lawfully permitted.

Contact our support team through live chat or email and reference the specific clause you believe was applied incorrectly. Our compliance team will review your case and respond within 14 days with a written explanation of the decision.